The Estimation on the Value of Information Systems Dissertation

The Estimation on the Value of Information Systems - Dissertation Example The available literature and researches lack appropriate analysis to bring out the real value of information system applicable in the health sector. This study is aimed at proposing an integrated general information system model that can be applicable in hospitals in the UK and demonstrates the usefulness and value of the model for strategic hospital management and patient’s safety. Introduction More Hospitals in the UK have been faced with forceful regulations and pressure to better their clinical quality, speed and procedures of services, reduce costs, expand access and improve the overall clinical journey taken by patients in different hospitals. This situation has led to hospitals to invest in information systems and information technology in an effort to overcome some of these mentioned issues. In hospital environments where information systems have been introduced, there has emerged the need to evaluate the system’s implementation as related health care providers are experiencing increased care demands and higher expectations when it comes to service delivery (Goldszal and Bryan 102). Most of the studies conducted before offer insights on the information systems value in relation to investment returns, associated savings and costs, and quantitative measurements types. Concerns have been raised however regarding the adequacy of measuring payoffs produced by hospitals that have implemented information systems and information technology in as it is believed to neglect the intangible value from the involved stakeholders. Although it has been observed that information systems and technological advances have greatly been achieved over the years, there has been minimal consensus on the impact level of these introductions on patient care. Most of the studies concentrate on analytical and quantitative aspects making it hard to quantify the possible gains in a qualitative nature (Huang 250) The empirical part of this study will be conducted in selecte d hospitals in the UK which have been identified as being on the forefront in the use of IS/IT applications to support both non-clinical and clinical functions in the UK. A total of fifteen hospitals were identified and in-depth interviews conducted with staff and doctors from different departments in an effort to come up with a broad range of different data and views (Laet, Naudts and Vandevivere 198) Literature Review The use of information systems which have been accredited to improve the healthcare quality have led to quality measurement through incorporating quality and clinical indicators as more visible aspects of quality improvement efforts in hospitals are increasing in demand. Such systems comprise of the health administration of healthcare segment systems to ensure convenience in the health administration system. The health admiration system is very influential in determining the quality outcome as well as the way resources are utilized. There are rich literature already established on the value of information systems on the health sector but still the results of such literature are unsatisfactory. One of the main set backs of the already established literature is that they do not provide a quality correlation with the accreditation requirements even in situations where hospital compliance with reporting and accreditation requirements is acceptable. Such literatures have been observed to result in inconsistent, partial and conflicting results.